Experts say TOTO toilet seated body voltage up to 220V is impossible

Recently, netizens zjxhgy8 posted post-exposure - "My family's newly bought TOTO Washlet after sitting on the human body voltage even up to 220V! ! ! 》 The netizen claimed that the TOTO Washlet toilet that was purchased in October had no problem in installation, but there was a feeling of numbness on the toilet, allowing others to use the electric pen to test your body. The pen will continue to light (it's useless for others to measure, others want to measure), the voltage can reach 110V-220V, even the surrounding water pipes are charged. Posts also posted a series of pictures illustrating the test situation. Netizens suspect that the design of the product is flawed.

Enthusiastic netizens Weapons: First, confirm whether it is safe to install this post, and it has caused many netizens to pay attention. There are eager netizens to remind the landlord: “Look at your plug is connected to the three holes, will you really connect the ground in your socket? If the ground wire is still connected, it is definitely a defect of this product. It may not be completely isolated from the water and electricity inside the product, resulting in both the human body and the water pipe being charged! It is recommended that you turn off the toilet's water, and then Put the water in the toilet completely clean, and then test and power off, it is best to use a multimeter to check the power! The test pencil is sometimes not allowed!” Some netizens also suggested, “Use a three-eye socket with a ground wire. When there is no ground wire The ground wire can be connected to the metal water pipe, so it has a certain degree of protection against electric shock. It is better to add an electric shock protector."

TOTO: I haven’t received such complaints. I’m sure that everyone thinks it’s incredible: First of all, is TOTO’s big brand product actually having such a big problem? Second, is such a large voltage actually dead? In order to help you answer these questions, the NetEase home reporter first contacted Zhong Haohua, director of Guangzhou branch of Toray (China) Co., Ltd. Zhong Yuhua said: "TOTO Guangzhou has never received such a complaint. Washlet started manufacturing in 1980. After so many years of development, the technology is very mature and it is impossible for this to happen." Under the saying that foreign countries discovered this problem for six to seven years and could not solve it, Zhong Shuhua said there was no such situation at all. The reporter searched for himself and found no case of such problems.

The reporter also got through TOTO's customer service phone, the other said, "There may be static electricity in the winter, there have been previous complaints of static electricity, but the voltage can not be so high. Product quality problems, TOTO technical staff will do home repair services." For the article mentioned in the post, "the factory after the warranty recognizes that there is such a situation, said that it is inductive electricity, harmless to the human body," the argument has also been denied, "have not received any complaints of this kind of situation."

Third-party testing agency: The toilet could not be conductive. Mr. Fu, the technical manager of the electrical department of SGS, read this post and said, “This picture should be fake! The materials of the toilet are ceramics and plastics. They are all insulated materials and cannot be conductive. In the past, the voltage of smart toilets was detected as zero, and this situation has never been encountered.” It also pointed out that static electricity on the human body may light the electric pen, but the light will instantly disappear, but it cannot be as human as the picture shows. The electric energy used to keep the pen bright continuously "If people can really keep the pen lit, then that place will become a power plant."

What is the real situation in the end? Is the picture like the expert saying false? NetEase home in order to seek things ** tried to contact the posting netizens, found that the netizen only made this post after registration in the forum, privately send information contact, also did not receive an answer. If things are true, please contact us in time after seeing the report. We will tell the majority of users truthfully about the latest developments. Regarding the questions mentioned by users in the post as "TOTO this type of intelligent toilet has this defect", Netease Home has decided to do a test on this type of product, and the test report will be offered later, so stay tuned.

Regardless of whether the incident is true or not, there have been doubts about the safety of the smart toilet. There are so many buttons and built-in circuits on the toilet. Is it unsafe to use it in a wet environment? In general, the security of smart toilets is still relatively high. Brand toilets have multiple leakage protection devices, but the premise is to properly install and purchase regular manufacturers' products. When purchasing a smart toilet, pay attention to checking the manufacturer's product certificate and **** detection certificate. After all, smart toilet water heating, seat heating, drying and other functions need to use electricity, we must consider electricity safety, and view Whether the material used is a material added flame retardant.