Furniture distribution continues to delay consumers calling "industry practices" too harmful

Citizen Alin bought two sets of computer desks and chairs worth 2,576 yuan in a large furniture store in Haizhu District, but the next day there was no complete delivery. The accessories were not delivered until 12 days later. The "long-running" desk caused Alin's company to postpone the start of its work. Alin even said that "industry practices" were too harmful.

Alin opened a new company in Haizhu District. He desperately needed desks and chairs and bought two sets of computer desks and chairs worth 2,576 yuan from a nearby furniture store. Unexpectedly, the computer desk sent the next day actually lacked a keyboard track, two drawer tracks, and two drawer panels. The other party verbally promised to complete it within two or three days, and the maintenance order also read "Replenishment as soon as possible."

But after two or three days passed, there was still no news, so Alin called the company's service phone, but the other party's wiring staff responded to the "company regulations" to answer Alin's general accessories. It will take at least one week for delivery, and Alin waits until 12 It was only days later that someone came to install.

"My company is newly opened, the company is two sets of desks and chairs, 'the lack of arms and legs', let alone customers come to the door, even after the applicants who have come to the office have also questioned, even a complete set of desks No, so the company has been unable to start work. "Alin said angrily.

A reporter's investigation found that many merchants who promised home delivery were very enthusiastic when customers did not pay for purchases, but after payment, the delivery and re-delivery time was prolonged, and often explained as out of stock or "industry practice". Many Consumers can only eat dumb losses.

In response, Yin, the director of a law firm in Guangzhou, suggested that consumers should ask the merchant to clearly indicate the delivery time (including spare parts) when buying some items delivered to the door. If the two parties have no time agreement, they should follow the law And trading habits.

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